Privacy Policy

Privacy Policy

Last updated: 25/06/24

  1. Introduction

Welcome to Colugo Candles’ Privacy Policy. Your privacy is critically important to us. This Privacy Policy outlines the type of information we collect, how we use it, and the choices you have regarding our use of your personal information.

  1. Information We Collect

2.1. Personal Data: This includes information you provide when registering for an account, making a purchase, signing up for our newsletter, or communicating with us. It may include your name, email address, billing address, shipping address, and payment information.

2.2. Usage Data: We may collect information on how our website is accessed and used. This may include your IP address, browser type, referring site, and the date and time of each visitor request.

  1. How We Use Your Information

3.1. To Process Your Orders: We require certain information to process transactions and fulfil your orders.

3.2. Communication: We may use your information to communicate with you about your order, updates, and marketing materials if you've opted in.

3.3. Improving Our Website: Usage data helps us understand how our services are used, enabling us to improve user experiences.

3.4. Legal Purposes: We may use your information when necessary to comply with applicable laws.

  1. Sharing Your Information

We do not sell or rent your personal data. However, we may share personal data in the following situations:

4.1. With Service Providers: Such as payment processors or shipping partners, to enable us to provide our service.

4.2. For Legal Reasons: If required by law or if we believe in good faith that it is necessary to comply with the law or legal process.

  1. Your Choices

5.1. Marketing Communications: If you've opted into receiving marketing materials, you can opt out at any time by following the unsubscribe link in the email.

5.2. Cookies: You can disable cookies on your browser, but please note this may affect the usability of our website.

  1. Security

We implement a variety of security measures to maintain the safety of your personal information. However, no electronic transmission is entirely secure, and we cannot guarantee the complete security of your personal information.

  1. Third-Party Websites

Our website may link to third-party websites. This Privacy Policy does not apply to those third-party websites, and we recommend reading the privacy policy of any website you visit.

  1. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the updated policy on this page.

  1. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Colugo Candles

Address: 32, Jalan Crookshank, Gan Swee Cho Garden, 93350 Kuching, Sarawak

Email: jon@colugocandles.com